Privacy Policy

Welcome to ball. Limited ("we," "our," or "us"). This Privacy Policy is designed to provide you with an understanding of how we gather, process, share, and safeguard your personal information, in compliance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). Your use of our services signifies your consent to the practices described in this policy.

Information We Collect

Information You Provide to Us

We collect various types of information directly from our clients, including:

  • Names

  • Email addresses

  • Postal addresses

  • Phone numbers (if provided)

  • Payment information (e.g., credit card details) for billing purposes

  • Billing address information

Information We Collect Automatically

We automatically collect data through your interactions with our services, including our website and electronic communication. This data may include:

  • IP addresses

  • Device information (e.g., browser type, operating system)

  • Usage data (e.g., pages visited, links clicked)

  • Cookie data (Please refer to our Cookie Policy for details)

Information from Third Parties

We may receive information from third-party sources

How We Use Your Information

We collect and use client data for the following purposes:

  • To provide customer support and respond to inquiries

  • To personalise our services and communications based on client preferences

  • To facilitate payments, send invoices, and provide statements

  • To enhance and optimise our website and content

  • To keep clients informed about relevant updates and promotions

  • To distribute sports publications and related content

Legal Basis for Data Processing

The legal basis for processing your data may include:

  • The necessity of processing for the performance of a contract (e.g., facilitating payments, sending invoices, and providing statements)

  • Your explicit consent for specific processing activities

  • Legitimate interests pursued by us or a third party, such as marketing and communication

Data Sharing

We may share your data with the following categories of third parties:

  • Business Partners, Group Companies, Suppliers, and Sub-Contractors: We may share your information with our business partners, suppliers, and sub-contractors as necessary for the performance of any contract we enter into with them or with you.

  • Analytics and Search Engine Providers: We collaborate with analytics and search engine providers to enhance and optimise our website. These providers assist us in improving our site's performance.

  • Credit Reference Agencies: If assessing your credit score is a condition of entering into a contract with you, we may share your data with credit reference agencies for this purpose.

  • Professional Organisations: While we do not sell client data for marketing purposes, we may share it with professional organisations with which we coordinate marketing or promotional events.

We may also disclose your personal information to third parties under the following circumstances:

  • Business Transactions: In the event of buying or selling a business or assets, we may disclose your personal data to buyers or sellers of such business or assets.

  • Asset Transfers: If a third party acquires Professional Player or a significant portion of its assets, the personal data we hold about our customers will be one of the transferred assets.

  • Legal Obligations: We may disclose or share your personal data to comply with legal obligations, enforce our terms of use and other agreements, or protect the rights, property, or safety of Professional Player, our customers, or others. This may include sharing information with companies and organisations for the purposes of fraud protection and credit risk reduction.

Please be aware that emails sent to a Professional Player-owned email address may be subject to monitoring, whether by us or by a third-party service provider engaged by us to provide email services.

Data Security

We have implemented comprehensive security measures to safeguard your data, including:

  • Encryption of data in transit and at rest

  • Access controls to restrict unauthorised access to client data

  • Regular security audits and monitoring to identify and address potential vulnerabilities

It's important to note that personal data collected may be stored in locations outside of the European Economic Area (EEA) on secure servers, in compliance with data protection regulations.

We take the necessary precautions to ensure that any international data transfers are conducted with the utmost care and in adherence to applicable data protection laws, including the UK GDPR. Your data's security and privacy remain our top priorities, and we work diligently to maintain the highest standards in data protection.

Data Retention

We will retain your data for as long as necessary for the purposes for which it was collected. The specific retention periods may vary depending on the type of data and the nature of the service.

User Rights

You have certain rights regarding your data, including:

  • The right to access your personal information

  • The right to rectify inaccuracies in your data

  • The right to request the erasure of your data under certain circumstances

  • The right to withdraw consent where processing is based on consent

  • The right to object to processing based on legitimate interests

  • The right to lodge a complaint with the Information Commissioner's Office (ICO)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. Please refer to our [Cookie Policy] for detailed information on how we use cookies and how you can manage your cookie preferences.

Third-Party Links

Please be aware that our privacy policy does not apply to third-party websites linked on our site. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect data from children under this age. If you believe that we have collected data from a child under 16, please contact us.

Changes to the Privacy Policy

We may update this privacy policy to reflect changes in our data processing practices. Significant changes will be notified by posting the revised policy on our website.

Contact Information

For any questions or concerns regarding our privacy policy or data practices, please contact us at info@ball.london

Last updated: 02/11/2023